Last month I brought my car in to have the exhaust fixed. Pleasantly surprised I wasn't pressured to replace the entire system, just replaced one part. Who now a days fixes anything? They did!
I am a frequent customer of this shop. Their mechanical expertise is first-rate: they understand what is wrong, without wasting time and money replacing things that aren't faulty.
The service rep. was pleasant and respectful. He explained my issue in detail. He gave me options and an estimate that was right on target. He said one hour and it was one hour to get my alternator replaced. The rep. mentioned that I had another minor issue and assured me that it wasn't an emergency. There was never an elbow twisting moment to get this work done now. Very happy. Unfortunately, I was visiting relatives so I can't use them again since I'm so far away.
Having lived in Bethlehem PA for 10 years now you would think I would go to any of the garages much closer to me, but I prefer to see my friends over at this Meineke in NJ because they always skip the B.S. and get right to the root of the problem. I've never been pressured in to anything I didn't need, and I've always been treated as an equal, not like some garages that talk to you like you couldn't possibly understand the situation. I've always gotten the problem solved the first time around with my cars at this garage. Cheers, guys!
Yesterday I went back with the same car, a Lexus, that I won't just let anyone touch, for brakes. Another positive experience. Not only did the manager Dave explain everything but the tech Dan did too. They even applied two coupons without even having to be asked.
Staff is fantastic! Always honest, friendly and welcoming. Never once have they tried to push unnecessary work on my cars. Anytime I have had issues, they explained everything so I could actually understand, thats not something you get from most shops. I've been coming here for years and will continue to. They are amazing and hardworking. I love these guys and couldn't recommend them enough.
They take good care of me, and often save me good money.
These guys are professional, knowledgeable, nice and HONEST!
Meineke Car Care Center is a US Car Repair based in Phillipsburg, New Jersey. Meineke Car Care Center is located at 967 Rt U S 22 Memorial Pkwy, Phillipsburg, NJ 08865, USA.
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