I go to this location often because its close and while the store is always clean and well stocked the customer service every time I go is always terrible, unprofessional and unpleasant. I feel like im actually annoying the employees when I ask for help because I'm interrupting their conversations. Today the employees were working on there own makeup and I had to wait for someone to ring me up. It's like a high school slumber party instead of a business. Sephora is so much more professional and very helpul. I will go there from now on.
Clean bright store. Well labeled.
Messed up my hair really bad made it turn green. Don't go there for your hair.
I am the Skin Care Specialist/Esthetician as well as Internationally published Make-up Artist. I've been going to Ulta for years. This past year I have begun getting my hair done there. I am very impressed at the massive amount of products available. The quality of training is very good. Molly is my hair designer and she has done a GREAT job from keeping my red hair healthy and shiny to very natural curly perm. I've worked in a Salon for over 20+ years and Molly is the first new person I've allowed near my hair in years.
The store and their service is great, however, the salon lacks customer service skills and should really have a manager on site to ensure proper service. I definitely will not be using them again. On a lighter note, thank you Ulta because due to your poor service I was able to find a hairdresser whose services are excellent!
Ulta Beauty is a US Hair Care Studio based in Phillipsburg, New Jersey. Ulta Beauty is located at 1240 US-22, Phillipsburg, NJ 08865, USA.
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